bgc99's Privacy Policy — Your Trust Is Our Responsibility

bgc99 is a trusted online betting and casino platform operated for users in Bangladesh. By using our website bgc99.lat, you agree to comply with this privacy policy.

This policy describes how bgc99 collects users' personal information, why it is collected, how long it is retained, and under what circumstances it may be shared with third parties. This policy also provides details about your rights and your control over your information.

This policy applies only to bgc99's own platform and services. Third-party websites or services are governed by their own privacy policies.

bgc99 uses collected information only for specific and legitimate purposes. The main purposes for which we use your information are as follows:

Account Management & Identity Verification

We need your information to create, manage, and secure your bgc99 account. The identity verification (KYC) process is conducted to ensure platform security and prevent misuse.

Transaction Processing

The necessary information is used to process your deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Each transaction starts from a minimum of ৳500.

Customer Support

Our 24/7 support team may access your information to resolve your issues and answer your questions. This information is used solely for the purpose of providing support.

Security & Fraud Prevention

We require data analysis to detect unusual transactions, prevent account hacking, and conduct anti-money laundering (AML) processes.

Platform Improvement

We analyze overall usage patterns to further improve the user experience. This analysis is conducted on the basis of anonymized statistics.

bgc99 may share user information with third parties in limited and specific circumstances. Those circumstances are described below:

Payment Processors

The necessary transaction information is shared with the relevant financial institutions to complete bKash, Nagad, Rocket, and bank transfer processes. This information is used solely to complete the transaction.

Technology Service Providers

Certain information may be shared with trusted technology partners for server hosting, security monitoring, and gaming software operations. These partners are contractually bound to comply with bgc99's privacy standards.

Legal & Regulatory Authorities

Information may be disclosed to meet legal obligations or in response to valid requests from government authorities. Such disclosures are always carried out in accordance with legal processes.

Fraud Investigations

Information may be shared with relevant authorities to protect platform security and in connection with fraud or cybercrime investigations.

bgc99 applies industry-standard security measures to protect your information. Our security framework is structured across the following layers:

Technical Security

All data transmissions are secured through SSL/TLS encryption. Stored sensitive information such as passwords and payment details is kept in encrypted form. Our servers are protected by modern firewalls and intrusion detection systems.

Organizational Security

Only authorized personnel can access user information. Every access is logged and regularly audited. All staff work under strict confidentiality agreements.

Regular Reviews

Our security measures are regularly reviewed and updated. Regular testing is conducted to identify security vulnerabilities.

bgc99 retains your information for a limited period and securely deletes it when it is no longer needed. The basis for determining the retention period is as follows:

While the Account Is Active

All information is retained for as long as your bgc99 account remains active. This information is essential for managing the account and providing services.

After Account Closure

Even after an account is closed or deactivated, certain information is retained for a defined period to meet legal and regulatory requirements. Transaction records and identity verification information are kept in accordance with financial regulatory obligations.

Technical Data

Log files and technical data are generally retained for a short period and deleted once the purpose of security and error analysis has been fulfilled.

bgc99 is an adult services platform. This platform is operated for users aged 21 and above only.

We do not intentionally collect any information from persons under the age of 21. Age verification measures are in place during the account registration process. If any information from a minor is accidentally collected, it will be deleted immediately and the associated account will be closed.

If you become aware that a minor has created an account on our platform, please notify our support team immediately.

bgc99 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify users in the following ways:

• The updated policy will be published on this page.
• Registered users may be notified via email.
• The date of the change will be noted on this page.

Continued use of the platform after an update will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.